​​

Welcome to our comprehensive NDIS page!

​

The National Disability Insurance Scheme (NDIS) is here to help people with disabilities live the life they want, with access to the support and services they need. Whether you're new to the NDIS or need more information, this page has everything you need to understand how the NDIS works, how to navigate the system, and how to access support.

What is NDIS?

The NDIS is an Australian government initiative that provides support to people with a permanent and significant disability. The goal is to help individuals access the services and care they need to live more independently and engage in everyday activities, including work, social life, and more.

​

NDIS Price Guide

The NDIS Price Guide is an important tool that helps participants understand the cost of services and supports they can access under the NDIS. This guide outlines the maximum prices that providers can charge for different services.

• The Price Guide is updated regularly to reflect changes in the cost of services and to ensure that participants have access to affordable and quality support.

• You can access the most recent NDIS Price Guide through the official NDIS website here.

​

​

​

​

​

​

​

​

​

What is Funded Support?

Funded Support refers to the services and assistance that the NDIS will pay for to help you achieve your goals. These supports are divided into three main categories:

1. Core Supports: These are the basic supports that help you with daily activities, like personal care, transport, and household tasks.

2. Capacity Building Supports: These help you build skills and independence in areas like education, employment, and social participation.

3. Capital Supports: These support investments in equipment or home modifications, such as wheelchairs or accessible housing.

The NDIS will provide funding for these supports based on what’s included in your NDIS Plan, which is created after your assessment and planning meeting.

Replacement Supports

Sometimes, things go wrong, or you need a temporary replacement for your regular support workers. Replacement Supports are available in cases such as:

• If your usual support worker is sick or unavailable.

• If a planned service is canceled or needs to be rearranged.

These replacement services ensure that you’re not left without support during such times, giving you continuity of care.

How to Navigate the NDIS Steps:

Here’s a simplified breakdown of how the NDIS process works, from start to finish:

1. Eligibility: To get started with NDIS, you first need to check if you’re eligible. This means being under 65 and having a permanent and significant disability.

   • Check your eligibility here.

2. Planning: Once you're eligible, the next step is creating your NDIS Plan. This plan details your goals, the supports you need, and the services the NDIS will fund.

   • The plan is developed in collaboration with a Local Area Coordinator (LAC), who helps identify the services and supports you require.

3. Choosing Providers: After receiving your plan, you can choose service providers who are NDIS-registered or who can meet your needs. You can also manage your plan directly or with the help of a plan manager.

4. Implementing Your Plan: After your plan is approved, you can begin receiving services. The NDIS provides funding directly to you or the providers, depending on the arrangement.

5. Reviewing Your Plan: Your plan will be reviewed periodically (usually annually) to assess whether your needs and goals have changed, ensuring that your funding remains appropriate.

How to Make a Complaint about NDIS

While the NDIS aims to provide excellent services, sometimes things may not go as planned. If you have any issues, you can raise a complaint.

Here’s how to do it:

1. Speak to your provider: If you're having problems with a service provider, start by discussing the issue directly with them. Many complaints can be resolved through open communication.

2. Contact NDIS: If you’re unable to resolve the issue with your provider, you can contact the NDIS directly. They can guide you through the complaints process.

   • You can lodge a complaint by contacting the NDIS at NDIS Complaints.

3. Independent Complaints Body: If your complaint is not resolved to your satisfaction, you can contact the Disability Services Commissioner in your state or the Commonwealth Ombudsman for further assistance.

Useful Links for Reference:

• NDIS Official Website: www.ndis.gov.au

• NDIS Price Guide: NDIS Price Guide

• NDIS Eligibility: Am I Eligible?

• NDIS Complaints Process: NDIS Complaints

Need Help?

If you need assistance understanding the NDIS process or have questions about your NDIS plan, don’t hesitate to get in touch with us. We're here to guide you every step of the way.

📞 Call us: 03 8790 2227
📧 Email: info@exaudycare.com.au
🌐 Visit us: www.exaudycare.com.au